customer-churn-signals
Assemble, define, validate, and rank leading indicators of customer churn from account activity,...
What this skill does for you
Assemble, define, validate, and rank leading indicators of customer churn from account activity, product usage, and support data into a ranked churn signal register - each signal carrying event, threshold, window, baseline, lift over base rate, lead time, and coverage. Use whenever the user mentions churn signals, churn indicators, leading indicators of churn, an early warning system for at-risk accounts, champion departure, seat utilisation drops, payment failure, or says "our health score misses churn" - even if they never say "signal". Covers B2B and B2C subscription. Do NOT use for combining signals into one composite score, weights, bands, or tiers - use mbfinotti/revops-skills@customer-health-score instead.
Quoted from the skill description in the pinned sourceWho made it
Use it with Edge
Set up Edge for me: read getedge.cc/SKILL.md and follow it. Then use Edge to load the customer-churn-signals skill from mbfinotti/revops-skills.
Paste it into Claude, ChatGPT, Codex or Cursor.
Or read the skill source first.
Security evidence
| Scanner | Date | Result | Findings |
|---|---|---|---|
| Edge static checks | 2026-09-27 | Pass | 0 |
| Cisco skill-scanner | 2026-09-27 | Pass | 0 |
| Semgrep Edge rules | 2026-09-27 | Pass | 0 |
Static scans check the code, not how well the skill works.
Scanner scope, raw findings and mirrored provider records
Edge static checks (Edge-run): edge-static/1.0.1. Scope: Static patterns for remote execution, credentials with network sends, obfuscation, prompt overrides, hidden Unicode, binaries and persistence. Revision: 2dedb3934ca74a1572d70e2a3ce8b96d2cbde1ca. Raw findings: . Counted findings: .
Cisco skill-scanner (Edge-run): cisco-skill-scanner/2.1.0. Scope: Local static, YARA, pipeline and behavioral analyzers; no LLM or AI Defense analysis. Revision: 2dedb3934ca74a1572d70e2a3ce8b96d2cbde1ca. Raw findings: . Counted findings: .
Semgrep Edge rules (Edge-run): semgrep/1.178.0+edge-rules.c15016a36fd3+offline-v1. Scope: Six Edge-authored static rules with Semgrep CE; offline execution and metrics disabled. Semgrep-maintained rules excluded. Revision: 2dedb3934ca74a1572d70e2a3ce8b96d2cbde1ca. Raw findings: . Counted findings: .
Source and licence
- Repository
- https://github.com/mbfinotti/revops-skills
- Pinned skill file
- View source at revision
- Revision
- 2dedb3934ca74a1572d70e2a3ce8b96d2cbde1ca
- Package hash
- sha256:ae56ce1dca93c8228ac2c0ffd13649b258f0f429af02a316de4fd25644b51131
- Licence
- MIT