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Josh Braun's Poke the Bear

Create and review cold-call talk tracks and cold emails using Josh Braun's Poke the Bear method.

Based on Josh Braun's public method.

Not affiliated with or endorsed by Josh Braun. Each step cites the public work it comes from: 12 sources.
What changes with this skill

From demo request to neutral self-diagnosis

Opens a specific process question, reflects the answer, and leaves continuation to the prospect.

Default AI draft
Alex from AccessCheckCall with Priya about offboarding
Hello Priya, Alex from AccessCheck. We help operations teams check software accounts after staff departures.
Would you like a demo of our service?
Service firstDemo before discoveryNo process question
With Josh Braun's Poke the Bear
Alex from AccessCheckCall with Priya about offboarding
One possible gap is an account staying active after the departure checklist is complete. What do you currently use to check for those accounts?
Our checklist covers the main tools, but individual team subscriptions are harder to see.
It sounds like the centrally managed tools are covered, while team subscriptions are less visible.
Yes. How would your service help?
Possible gapNeutral questionAnswer reflected
1Set the intent2Find overlooked current-approach cost3Open with room to decline4Ask one neutral question5Follow their answer

Illustration from the skill's worked example, not a recorded run.

What it does

When your agent should reach for this skill.

Use this skill when drafting a prospecting call, adapting its central question to cold email, repairing a disguised pitch, or reviewing outreach that attracts reflexive dismissals. The deliverable is a prospecting brief plus a usable call or email, with response branches that preserve the prospect's choice. Begin with the job the person performs and how they accomplish it today, rather than the seller's preferred product story. 123

The method is especially useful when a familiar supplier or workaround appears adequate but a separate exposure may remain unexamined. It does not establish that the prospect has a problem. A satisfactory current process, the wrong responsibility, and a refusal are valid discoveries. Do not convert the exercise into a meeting quota, a fear campaign, or a sequence of rebuttals. 4812

Read references/method.md for the reasoning and channel decisions. The sequence below is this package's operational synthesis: Braun's public examples vary, and he explicitly emphasizes intent over a universal script. The examples and template are teaching tools, not scripts he authored. 7

The method

11 steps, restated from Josh Braun's public work. Numbers link to the sources.

1

Define the assignment and success

Identify the channel, intended role, job, and seller capability. Set success as learning whether a relevant gap and willingness to discuss it exist. Drafting outreach does not itself authorize sending it. Use the intake fields in templates/output-template.md and the intent rules in references/method.md. 38

2

Separate facts from hypotheses

Record verified role information, known workflow details, and unknowns. Mark assumed processes and possible consequences explicitly. Do not invent customers, losses, or statistics to make the opening compelling. Consult the evidence rules in references/method.md and trace any method attribution through references/sources.md. 47

3

Map one overlooked exposure

Describe the current approach, the concrete mechanism that could leave something unseen, and its possible consequence. Prefer a specific verification gap over generic savings language. If no defensible exposure exists, ask about the process before proposing one. See the problem map in references/method.md. 24

4

Choose a brief, relevant opening

For calls, identify yourself and select a direct or permission opening. Verify responsibility when unknown; use a tentative observation when research supports it. Include peer familiarity only when true. Avoid stacking introductions and qualification questions. See the opening decisions in references/method.md. 15711

5

Frame the possibility without accusation

If context is needed, describe a recognizable situation and leave room for it not to apply. Use a peer observation only when supported. Keep product explanation for the point where it helps answer the prospect's question. Follow the framing rules in references/method.md. 36

6

Write one neutral process question

Ask how or what they currently do about the job or exposure. Check whether a satisfied prospect can answer comfortably. Add a small, correctable menu only when it reduces effort. Compare the weak and improved drafts in examples/worked-examples.md. 2512

7

Create space for the answer

Put a pause after the call question. For email, make the question the reply point and remove competing requests. Keep spoken stretches short and conversational. Use the channel fields in templates/output-template.md and delivery guidance in references/method.md. 1212

8

Listen and reflect before deepening

After a response, pause briefly, then reflect or clarify what was actually said. Alternate questions with grounded observations. Explore a revealed gap rather than inventing the next admission. See the listening rules in references/method.md. 911

9

Write distinct response branches

Cover an adequate process, a gap, a refusal, interest, and uncertain ownership. Accept satisfaction and stop on an explicit refusal. Clarify a dismissal only if the person remains willing to converse. Use the branch fields in templates/output-template.md. 812

10

Offer a conditional next step

When interest appears, connect the capability to their described process, then ask whether a later conversation would help. Honor the promised brevity. Consult the progression rules in references/method.md and the call illustration in examples/worked-examples.md. 1510

11

Review and deliver

Apply checklists/review-checklist.md, repair every failed item, and return the brief, finished message, branches, and a short neutrality rationale. State unresolved evidence gaps rather than concealing them. 3812

Worked example

How the method plays out on one case.

Invented illustration from the skill package. Not a recorded run.

1: Software account review, cold call

Scenario and brief

AccessCheck is an invented service that compares software account lists with employee departure records. Priya's public role description indicates that she oversees offboarding. Her tools and completeness of coverage are unknown. The possible exposure is a team-managed account remaining active after the central checklist is complete. No loss amount is established.

Weak first draft

Caller: Hi Priya, Alex from AccessCheck. We help companies save money and improve security with AI. Would you like to eliminate wasted subscriptions? I would love to show you a demo. Can you do Tuesday?

Diagnosis

The benefit question makes disagreement awkward, assumes waste, and jumps to a meeting before examining the process. Generic benefits obscure the concrete exposure. The demo request centers the seller's wish. 246

Improved call

Caller: Hi Priya, Alex from AccessCheck. I know this call is unexpected. Is there time for one quick question?

Priya: Sure.

Caller: Your role description suggests you oversee offboarding. Have I got that right?

Priya: Yes.

Caller: A possible gap is a team-managed account staying active after the central checklist is complete. How does your team check for accounts outside that checklist?

[Pause.]

Priya: We cover central tools, but individual team subscriptions are harder to see.

[Wait two beats.]

Caller: Sounds like the central tools are covered, while team subscriptions are less visible.

[Let Priya elaborate.]

Priya: Right. What does AccessCheck do?

Caller: It compares account lists with departure records so your team can review anything still active. I promised to be brief. Would a short conversation later this week to look at that process be useful?

Alternate response branches

  • Adequate process: Priya says every tool is reconciled. Respond: That sounds covered. Thanks for explaining it.
  • Gap without interest: Priya identifies a gap but says it is low priority. Respond: Understood. Thanks for the context. Do not treat the gap as a meeting commitment.
  • Refusal: Priya says she does not want to discuss it. Respond: Understood. Thanks for your time. Stop.
  • Wrong owner: Priya corrects the assumption. Respond: Thanks for correcting me. If she remains willing, ask who handles the process; otherwise close.

Rules that changed the result

The improved question names a verifiable mechanism without asserting that it occurs. Priya can explain a complete process comfortably. Permission and ownership checks establish relevance; the pause and grounded label let her describe the situation. The capability explanation answers her question, and the optional follow-up preserves brevity. 135910

The question would also work without the gap sentence if that framing proved unnecessary. Choosing the shorter version is consistent with Braun's emphasis on curiosity rather than a fixed script. 7

1 more worked example in examples/worked-examples.md.

What's in the package

7 files, pinned at d5668a9. Open any file on GitHub.

Sources

The public work this skill is built from. Read Josh Braun's originals.

  1. Josh Braun, Poke the Bear cold call frameworklinkedin.com
  2. Josh Braun, How to Poke the Bearjoshbraun.com
  3. Josh Braun, Lowering Resistance During a Cold Calljoshbraun.com
  4. Josh Braun, 95% of Salespeople Don't Need to Overcome Objections, They Need to Poke the Bearjoshbraun.com
  5. Josh Braun, Lowering Resistancejoshbraun.com
  6. Josh Braun, I Would Love Tojoshbraun.com
  7. Josh Braun, How to Approach People Who Have Little Desire to Talk With Youjoshbraun.com
  8. Josh Braun, People Aren't Targetsjoshbraun.com
  9. Josh Braun, Listening, public PDFjoshbraun.com
  10. Josh Braun, Poke the Bear for Aunt Flowjoshbraun.com
  11. Josh Braun, Do Your Cold Calls Feel Like An Interrogation?joshbraun.com
  12. Josh Braun, Defusing I'm not interestedjoshbraun.com
Pinned commitd5668a9
LicenseApache-2.0

The skill file also covers: Files in this skill. Read the full SKILL.md.

Edge wrote this skill from Josh Braun's public writing and talks listed above. It is not affiliated with or endorsed by Josh Braun. If something misrepresents the method, write to [email protected] and we will correct or remove it.

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